Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.
1. News Bulletin Schedule
Between 6am and 7pm Mon-Fri and 6am- 12noon Saturday and Sunday bulletins contain a mix of local, national and world stories, along with appropriate local and national sport, weather and entertainment news. National bulletins are broadcast at other times of the day. Smooth Radio provides local travel bulletins at morning and evening peak times and during weekends when the need arises. Click here for the latest travel news.
2. Recent News Stories
Click here for the Smooth Radio News Section.
3. Contact details for the News team
You can contact Smooth Radio via our Contact us page.
Regional News Editor – Mel Hancock
4. The programme schedule
Smooth Radio's programme schedule can be found by clicking here.
5. The average number of hours of automated programming within weekday daytimes and within daytimes on Saturdays and Sundays.
Saturday and Sunday 1000-1400 and 1800-2200.
6. The amount of local programming per day produced by the station
Between the hours 0600 – 1000 and 1600 - 1900 Monday to Friday and 1400 – 1800 Saturday and Sunday, programming is local. The remainder of Smooth Radio’s output is produced and presented from the studios in London. Click here to visit our Presenter Home page.
7. Ofcom Localness Guidelines and how to complain to Ofcom
Ofcom, the government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here:
In addition all local radio stations have written 'formats' that they must follow at all times. You can read ours by visiting the Ofcom website here:
If you have a complaint to make about programmes on this station, in the first instance you should contact the Programme Director at the address below. For advertising complaints contact the Managing Director.
If you are unhappy with the response you have received, you can complain directly to Ofcom. Their website has full details about how to do this and can be found here:
8. Station Contact details
West Midlands Broadcast Centre Managing Director
Programme Controller: Paul Gerrard
Address: 8th Floor, Eleven Brindleyplace Birmingham B1 2LP
Contact: You can contact Smooth Radio via our Contact us page.
Switchboard: 0121 226 5700
Studio phone-in: 0333 7773334
News: 020 7766 6400
9. Events/charities support or coverage
Smooth Radio occasionally supports charities and this information is placed upon the station's website.
10. Recent programme and/or news highlights
11. Any other issues or areas of interest likely to impact on localness
There are no current issues that impact on the localness of Smooth Radio.
12. The station's playlist
Smooth Radio plays Your Relaxing Music Mix and details of the music we play can be found on the website here.