Win an iPhone 11 – Text Club Competition – Across the Global Network (November 2019)

27 November 2019, 11:13 | Updated: 29 January 2020, 14:32


1. The following rules (“Specific Rules”) together with the general competition terms and conditions (which can be found at (the “Competition Terms and Conditions”) of Global as defined in the Competition Terms and Conditions apply to the “Win an iPhone 11 – Text Club Competition” competition (the “Competition”) which will run on 29th November (the “Duration”) across the Global Network (the “Network”), which encompasses the SMS databases for Heart, Capital, Smooth Radio and Radio X”).

2. Anyone who enters the Competition (an “Entrant”) will be deemed to have read and accepted the Specific Rules and the Competition Terms & Conditions and will be bound by them.

Details of the Competition:

3. Listeners will be required to answer a question (received via SMS) and text in their answer within the duration of the Competition.

4. To enter the Competition an Entrant must send a text message starting with their answer to the question, to 65588 (the “Text Message Line”) within the opening and closing times of the Competition. Text messages will be charged at £1.50 plus standard network rates.

5. The Text Message Line will open at 8am on Friday 29th November and will close at 8pm on Friday 29th November. If Entrants text after the closing time, they will not be entered into the competition, but they may still be charged.

6. Global is not responsible for any latency experienced by an Entrant’s mobile phone network, which may delay the delivery of text messages to and/or from us. Additionally, Global is not responsible for any erroneous entries which may occur through a mobile phone network error or handset error.

7. When an Entrant enters the competition, they will receive a text message that invites them to take part in our 3-for-2 offer, whereby if they enter a second time within the same competition round, they will receive an additional entry at no extra cost. The additional entry will be automatically included once the Entrant enters for the second time and they will not need to text a third time to claim this. If they do text for a third time, the cycle recommences and they will be charged again. It is the responsibility of the Entrant to ensure that if they respond to this 3-for-2 offer, the text lines are still open when they do so. Otherwise, their additional entry and free entry may be charged but not included in the draw.

8. After the closing time of the Competition, one Entrant will be selected at random from all of the entries received during the valid entry period. If their answer is correct, they will the win the competition. If their answer is incorrect, another Entrant will be selected at random until an Entrant who entered with the correct answer is selected, a winner is decided, and the prize for the Competition awarded. The winning Entrant will be contacted within 28 days of the Competition closing time. Any misspelt entries picked up by the text system may be accepted, at the discretion of the Producer. The Producer’s decision is final.


9. Entrants must be aged 18 or over.

10. Entrants can enter the Competition up to a maximum of 20 times. We strongly advise against excessive use.


11. The prize is an iPhone 11 64GB (Colour: black)

12. The prize is non-transferrable and no alternative prize is available

13. Global reserves the right to substitute the prize at its absolute discretion

14. The winning entrant will be required to provide us with their address. Whilst every effort will be made to deliver the prize as soon as possible, it is possible that, due to unforeseen circumstances or issues beyond Global’s control that there may be some delay. Global will try to advise the winner if this is the case.

Publicity and Identity of Winners:

15. If you win a prize, we may publish your full name, town or area of residence and image indefinitely on our radio station websites (,,,,,, and and within our mobile application “The Global Player” (also incorporating the individual radio station apps for Capital, Capital Xtra, Heart, Radio X, Smooth, Gold, LBC and Classic FM). We will seek your permission before publishing.

SP: Global Radio Services Ltd, 30 WC2H 7LA. If you are having problems using our text entry service please have a look at our FAQs or alternatively contact our customer helpline on 0333 200 2000