Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.
1. News Bulletin Schedule
Smooth Radio broadcasts news bulletins on the hour 24 hours a day. Between 6am and 7pm Mon-Fri and 6am- 12noon Saturday and Sunday these bulletins contain a mix of local, national and world stories, along with appropriate local and national sport, weather and entertainment news. National bulletins are broadcast at other times of the day. Smooth Radio provides local travel bulletins at morning and evening peak times and during weekends when the need arises. Click here for the latest travel news.
2. Recent News Stories
Click here for the Smooth Radio News Section.
3. Contact details for the News team
You can contact Smooth Radio via our Contact us page.
Regional News Editor – Paula Hughes
4. The programme schedule
Smooth Radio's programme schedule can be found by clicking here.
5. The average number of hours of automated programming within weekday daytimes and within daytimes on Saturdays and Sundays.
Saturday and Sunday 1000-1400 and Sunday 1800-0000.
6. The amount of local programming per day produced by the station
With the exception of the weekday 1200-1600 hours which are broadcast from the Cardiff Broadcast Centre, all other programming is produced from Smooth Radio’s studios in London and shared with the following stations:
Smooth Radio London
Smooth Berkshire and North Hampshire (1431/1485)
Smooth Bristol and Bath (1260)
Smooth Cambs (1332)
Smooth Devon (666/954)
Smooth Dorset and Hampshire (828)
Smooth Essex (1359/1431)
Smooth Gloucester (774)
Smooth Hampshire (1170/15557)
Smooth Herts, Beds and Bucks (792/828)
Smooth Kent (1242/603)
Smooth Northamptonshire (1557)
Smooth Norfolk (1152)
Smooth North Wales and Cheshire (1260)
Smooth Plymouth (1152)
Smooth South Wales (1305/1359)
Smooth Suffolk (1170/1251)
Smooth Sussex (1323/945)
Smooth Sussex and Surrey (1521)
Smooth Warwickshire (1359)
Smooth Wiltshire (936/1161)
Smooth Wolverhampton and Shropshire (990/1017)
Outside of 0600-1000, 1600-2000 Monday to Friday and 1400-1800 at weekends programmes are also shared with the following stations:
Smooth Radio West Midlands
Smooth Radio East Midlands
Smooth Radio North West
Smooth Radio North East
Smooth Radio Scotland
7. Ofcom Localness Guidelines and how to complain to Ofcom
Ofcom, the government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here:
In addition all local radio stations have written 'formats' that they must follow at all times. You can read ours by visiting the Ofcom website here:
If you have a complaint to make about programmes on this station, in the first instance you should contact the Programme Director at the address below. For advertising complaints contact the Managing Director.
If you are unhappy with the response you have received, you can complain directly to Ofcom. Their website has full details about how to do this and can be found here:
8. Station Contact details
Programme Controller: Paul Andrew
Address: 30 Leicester Square, London, WC1 7LA
Contact: You can contact Smooth Radio via our Contact us page.
Switchboard: 020 7766 6000
Studio phone-in: 0333 7773333
News: 020 7766 6400
9. Events/charities support or coverage
Smooth Radio occasionally supports charities and this information is placed upon the station's website.
10. Recent programme and/or news highlights
11. Any other issues or areas of interest likely to impact on localness
There are no current issues that impact on the localness of Smooth Radio.
12. The station's playlist
Smooth Radio plays Your Relaxing Music Mix and details of the music we play can be found on the website here.