Public File - Kent

Each local commercial radio station in the UK has requirements in respect of its music and local content, such as news, speech levels etc. These requirements are set out in the station "Format", a document issued by Ofcom, the UK’s radio regulator. This Public File contains details of the elements that Ofcom regulate, such as music tracks, local news etc. It is intended to give you a better understanding of our output and what we are doing for our local community.



1. News Bulletin Schedule

Between 6am and 7pm Mon-Fri and 6am- 12noon Saturday and Sunday Smooth Kent broadcasts a mix of national and world news, sport, weather and entertainment news. Smooth Radio provides travel bulletins at morning and evening peak times. Click here for the latest travel news.

2. Recent News Stories

Click here for the Smooth Radio News Section.



3. Contact details for the News team



You can contact Smooth Radio via our Contact us page.

Head of Global’s Newsroom: Tim John

Telephone (Global Switchboard): 020 7766 6000

4. The programme schedule

Smooth Radio's programme schedule can be found by clicking here.



5. The average number of hours of automated programming within weekday daytimes and within daytimes on Saturdays and Sundays.


Saturday and Sunday 1000-1400 and 1800-2200.

6. The amount of local programming per day produced by the station


All of Smooth Radio’s output is produced and presented from our studios in London and shared with Smooth Radio London. Outside of 0600-1000 Mon-Fri and 1400-1800 at weekends, the output is also shared with the following stations: Smooth Radio West Midlands, Smooth Radio East Midlands, Smooth Radio North West, Smooth Radio North East, and Smooth Radio Scotland. Click here to visit our Presenter Home page.

7. Ofcom Localness Guidelines and how to complain to Ofcom

Ofcom, the government regulator with responsibilities for local radio, has produced localness guidelines that this station adheres to. These guidelines can be read here:

http://www.ofcom.org.uk/radio/ifi/rbl/car/localness/

In addition all local radio stations have written 'formats' that they must follow at all times. You can read ours by visiting the Ofcom website here:

http://www.ofcom.org.uk/static/radiolicensing/html/radio-stations/analogue/analogue-main.htm

If you have a complaint to make about programmes on this station, in the first instance you should contact the Programme Director at the address below. For advertising complaints contact the Managing Director.

If you are unhappy with the response you have received, you can complain directly to Ofcom. Their website has full details about how to do this and can be found here:

http://ask.ofcom.org.uk/

8. Station Contact details

Address: 30 Leicester Square, London, WC1 7LA



Contact Numbers:
 You can contact Smooth Radio via our Contact us page.

9. Events/charities support or coverage

Smooth Radio occasionally supports charities and this information is placed upon the station's website.


10. Recent programme and/or news highlights

This website covers many of the highlights covered by Smooth Radio - for full details please look through our on air and photo section and events section in which many of the activities are featured.



11. Any other issues or areas of interest likely to impact on localness

There are no current issues that impact on the localness of Smooth Radio.


12. The station's playlist

Smooth Radio plays Your Relaxing Music Mix and details of the music we play can be found on the website here.

13. Comment or complain

If you would like to comment or make a complaint about Smooth, please email customer.support@global.com, or call 0333 200 2000 (Monday to Friday 8am to 7pm) providing details of your comment or complaint, and our programming team will help with your enquiry.

If you are unhappy with the response you receive, you can complain directly to the regulator, Ofcom https://www.ofcom.org.uk/tv-radio-and-on-demand/how-to-report-a-complaint.