Contact Smooth West Midlands

Smooth Customer Support

To contact the presenter in the studio, text 65588.

Switchboard: 020 7766 6000

Postal Address: Smooth West Mids, 8th Floor, Eleven Brindley Place, Birmingham, B1 2LP

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Global Customer Support

To contact our Customer Support Team, please use the ‘Support’, ‘Chat’ or ‘?’ button on the screen, or you can email

If you prefer to speak to us – the team are here to help on 0333 200 2000, or you can contact them via Twitter and Instagram on @GlobalSupport. 

The team are available 9am to 5:30pm Monday to Friday. Closed on Public Holidays.